PLEASE SPECIFY THE TITLE OF THE BOOK(S) YOU WANT as well as any number, as this helps us to avoid confusion when we deal with your order. 

Please e-mail orders for books to each of us separately, as we sell just the books from our own list. E-mail addresses are:

Sally:     sdore@waitrose.com

Betula:  topsyturvy@blueyonder.co.uk

Posting and Payment

NEW CUSTOMERS may be asked to pay in advance, while existing customers in the UK and airmail customers abroad are asked to pay on receipt of books, adding the value of the postage at cost.

PLEASE PAY PROMPTLY. Otherwise we have cash-flow problems!  We generally send parcels by the cheapest method, unless requested otherwise. ( The cheapest method for some weights of parcel is first class. )  Parcels of books valued at £40 and above will be insured.  The cost of postage is in addition to the price of the books.  If you haven’t received your parcel within a couple of weeks, please let us know, as there is a limited time in which to claim for lost parcels. Please make cheques out to us each by name, as we sell our books separately.

PAYMENT BY PAYPAL Both Betula and Sally are happy to accept payment by Paypal which may be more convenient, particularly for those from outside the UK. We ask for a small extra amount to cover the Paypal fees: 50 p for the first ten pounds, and then 25p per five pounds above that.

OVERSEAS CUSTOMERS whose books are sent surface mail are asked to pay as soon as they receive their invoice, by airmail or e-mail. Overseas customers only may send a single payment to either of us for books from both of us. Payment generally should be in pounds sterling, but please ask if you wish to send a cheque in another currency. We are happy to take currency notes, sent at the customer's risk, if you add the following to cover the transaction costs; US$5, Can$5, AUS$10; Euros 5; please clear this with us before sending the money.

RETURNS

Please note that returned books can ONLY be accepted if they are not as described.  We can’t take returns for any other reason, so please don’t order books unless you want them!  (And if you order the same book from both of us, be prepared to receive two copies!) If you want to check whether or not you already have a book, we will usually be happy to hold books for a while to allow you time to check.